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Top Reasons You Might Need Computer & Tech Support

Is your computer running slow? When you try to open a folder or document does it hang or even freeze for a few seconds? A computer that runs slow and responds slowly to commands is a sign that something needs to be fixed. It might be something relatively minor and involve doing some light computer maintenance or it could be something a bit more involved. Either way, if your PC is not performing at its best, then you should have a professional assess its condition sooner rather than later. Allowing the problem to continue will only make things worse and make it more difficult, perhaps even more costly to fix. However, many times there is a way to fix your computer relatively quickly and get it back to running at an acceptable speed. It is normal for older computers to slow down a bit, but there are still ways to keep them maintained and running properly.


Things You Should Know Before You Try to Fix a PC

Before you try to fix your PC there are a few items you should know in order to ensure you apply the proper steps in repairing your PC. If you are knowledgeable in computer repair then you may be able to fix your PC by yourself. Otherwise, you will want to find a reputable computer and tech support company to help you.

  • What type of operating system do you have? MAC OS X, Windows XP, Windows 10, Windows 8, Windows 7, Linux?
  • How much memory is left on your hard drive?
  • How much RAM does your PC have?
  • Are there any problems with your internet connection?
  • What is the make, model and series of your computer?
  • When is the last time you updated your computer?
  • What type of processor is in your computer?

Top Reasons You Need Tech Support

There can be many reasons for a slow running computer. Sometimes it can be due to a single problem that requires only one component of your computer to be fixed, other times it can involve multiple parts of your computer and may require both hardware and software issues to be fixed. Below are some of the most common reasons users experience performance problems with their desktop or laptop.

Not Enough Free Space on Your Hard Drive

Each hard drive only has a limited amount of space. Some drives are relatively large and offer 500GBs or more of storage and some are rather small only allowing 60GBs. Regardless of the amount of storage space you begin with, as you fill up a hard drive with files such as videos, pictures and text files it will begin to slow the performance of a PC. While there is certainly nothing wrong with using the available storage space on your computer, if you use the majority of space available then the performance will begin to suffer. You should regularly check how much storage is left on your hard drive and begin to consider moving some data once you reach around 70% of capacity. You can avoid having this issue create problems by having a proper backup system and other online storage options.

Not Rebooting Your Computer

A computer’s processes need to be recycled once in a while or they can begin to get clogged with old commands, a full cache and too many processes running. If you are not regularly rebooting your system then this can create a slow running PC. If you find yourself constantly having to reboot then this is a red flag there is another issue that needs to be addressed.

Corrupted or Damaged Hard Drive

A hard drive can become damaged from a wide variety of issues that range from dropping a laptop while it is running to a dangerous virus that attacks the integrity of your files. It is important to check your hard drive on a regular basis and run scans to determine if it is damaged. If you do find damage sometimes it can be fixed. However, you should be very careful when dealing with any issue involving your hard drive. One wrong move and you can end up with a computer that will not even boot up anymore. If you are unsure how to approach this task, it usually best to employ a professional remote computer support firm to help you.

Virus or Malware

A virus or dangerous malware can get into the operating files of your system and create all types of problems. Many times, they are even capable of running hidden processes in the background that you don’t know about. If your computer is running slowly, then you should have a thorough check of your entire system that goes far beyond just a normal virus scan.

Computer Not Updated

Believe it or not, even with the automatic capabilities of most computers it can be very easy to miss updates. This is particularly true for drivers, adapters and other third party software that you may use frequently. If you don’t ensure all components of your computer are updated it can affect the performance of your system and presents a security risk. At least once or twice a year you should have a professional do a thorough check and make sure your system is up to date and has the latest components necessary for optimum performance.

Maintain Your Computer with Remote Tech Support

Maintaining your computer is not always as easy as it probably should be. However, if you use our professional remote computer and tech support services we can certainly make it easy and affordable as well. Don’t rely on your best guess to ensure your PC is up to date and running properly, let us do a complete evaluation and give you the peace of mind knowing your computer maintenance has been properly completed.