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Internet Browser Support

Almost everyone these days uses the internet for at least a few things such as email, internet banking, social media or various programs that help us stay connected to friends and family. With very few exceptions, almost all of these functions require the use of an internet browser in order to access what we need.

Internet browsers come in many different forms, but the most popular browsers are Google Chrome, Internet Explorer, Mozilla Firefox and a handful of other less widely used programs. Most of the time these programs work just fine, but what happens when they don’t? You don’t have a manufacturer you can call for help or an Internet Explorer hotline. You are basically left to figure out the problem yourself which often requires you to have some level of expertise or at the very least experience in solving these types of issues. Unfortunately, many users do not have either.

Just like a computer or any other type of software, an internet browser can have problems, which in turn causes issues with your internet connection, internet browsing speed or may cause you to not be able to connect to the internet at all. Most browsers do have a section of frequently asked questions posted, but they are often very general and do not address your specific problem. Many times, it may even be difficult to find anything in their help section that is even close to the type of problem you are experiencing.


Where Can You Find Internet Browser Support?

Of course, assuming you can find their help section of questions and information is also assuming the problem has not shut off your connection to the internet and you still have some type of connectivity. If you don’t then it makes the situation even more frustrating. This is why you may find you need internet browser support handy should you find yourself in this position.

The problems browsers can cause can vary quite a bit and can be a confusing circle that is difficult to find answers to. In addition to problems with your connection and browsing speed, there are also various security problems related to internet browsers that many people do not know anything about. They simply accept the default settings within the browser and never think twice about it again.

Common Internet Browser Support Problems

DNS Server Errors

DNS errors are among the most common types of problems with internet browsers. DNS (Domain Name Servers) help match a particular IP address with a domain name. An example of this would be IP address which is a set of numbers such as 192.168.168.1.1 and a server finding the domain name such as www.google.com that belongs to that particular IP address. There are various services and software you can use for this depending on how you have your computer configured. Additionally, there are settings within your browser that have an influence over the functionality of resolving DNS information as well.

If all of those settings are not configured properly to work together then you may get error messages such as “unable to resolve DNS” or simply “unable to connect”. Google Chrome is perhaps the worst offender when it comes to this as the browser seems to experience random DNS errors from time to time, even when things are properly configured.

However, this can happen with any browser and may cause several hours of very frustrating searches for an answer. While a trained technician who has an expertise in dealing with internet browser support knows what to do, the average user is often left with restarting their computer, crossing their fingers and hoping for the best.

Content Settings and Permissions

Each browser has its own settings that control certain functions and if you allow software or websites to access certain parts of your PC. For example, there is typically a setting that lets you allow, deny or make a website ask permission to access your microphone or webcam. If you haven’t intentionally changed this setting to “ask for permission” or “deny access” then your browser may be configured to allow any site to automatically access your webcam and microphone. Not a very comforting thought.

There are also other settings that allow or deny your browser to track your location and/or your browsing activity and search history. If you allow the browser complete access then you are giving permission for them to access all of your browsing data and use it or share it however they see fit. If you interested at all in your privacy and security then it is easy to see how this would be a problem.

There are other settings that are important as well such as how long and how much of your history the browser keeps on record and who can view the information. You can also control when your browsing history gets deleted which you can sometimes delete every time you close your browser or keep it for longer if you wish.

Being aware of the settings within your internet browser will help you fix problems, avoid issues and help you keep your information private. However, there is no doubt many users are not sure where to find these settings and it can be confusing to figure out exactly the right choices. If you choose the wrong combination of settings it can have a negative effect on you internet surfing experience. If you do not choose settings that are secure enough then you may open yourself up to a long list of security issues.

Internet Browser Support

Using our affordable remote computer support service we can help you with internet browser support and ensure you have a great internet connection and your sensitive data remains safe. We specialize in helping average users overcome complicated computer problems and make things easy. Contact us today and let us know how we can help.